You can now have access to the new Repeat Prescription ordering facility. The system will allow you to choose the medication from your medical record (repeat medication screen only) rather than you having to type into the current form on the website or an email.
The Online system will require you to have a user name and password which will then allow you to log on to the practice clinical system and see a list of your medications with dates when they were last issued to you.
Utilising this service will enable you to access both appointments and prescriptions 24 hours a day.
To find out more and obtain a user name and password please see one of the reception team. You will need Photographic ID and confirmation of address in order to register for this service.
Come to the surgery with 2 FORMS of IDENTIFICATION
- First PHOTO BASED (e.g. drivers licence /passport)
- Second CONFIRMATION OF ADDRESS (less than 3 months old)
If you have been issued or have an existing user name and password:
- Click on the Systmonline link below
- This will enable you to activate or use this facility for appointments and repeat prescriptions
You will need to present Photo ID and confirmation of address again if l you require resetting your user name or a password.
If you require regular medication the doctor will enter the prescription on the computer. This will enable you to obtain monthly prescriptions by placing your computerised repeat slip into the box provided at the centre.
Alternatively, you can post your repeat slip remembering to enclose an SAE for return of the prescription or register for Online Services. We DO NOT accept telephone requests; however, faxed request can be sent to 01277 240701.
Please allow two working days before collection when your request is in the surgery by 11.30am, after this time please allow another 24 hours. Remember to make allowances for weekends and public holidays.
You (or a representative) may collect the prescription any time after 5.00pm on the appropriate day. If there is a Pharmacy from which you prefer to collect your Prescriptions, please let us know as we can record it in your Records. Once this is recorded it will appear on your Prescription automatically and the Prescription will be sent to the named Pharmacy. If you want to change the named Pharmacy in future you will need to inform us before requesting your next Prescription.
Electronic Prescription Service
The Electronic Prescription Service (EPS) is an NHS service which allows us to send your prescriptions electronically to a pharmacy of your choice (near to where you live, work or shop). This allows you to collect your repeat prescription direct from your regular collection point without returning each time to your GP surgery to pick up your paper prescription. If you wish to nominate a place for us to electronically send your prescription please speak to any pharmacy or dispensing appliance contractor that offers EPS or someone at the surgery to add your nomination to your records for you. You do not need a computer to use this service. Please remember to let us know of any changes.
If you receive a prescription from your hospital, it must be dispensed by the hospital pharmacy; it will not be accepted in any community pharmacy and if you receive prescription from Private Specialist/Consultant first prescription has to be purchased before it can be transferred in to NHS.
Your GP will not provide an NHS prescription to cover what your Specialist/Consultant has initially prescribed.
We will not prescribe medications that:
a. Are unlicensed under NHS guidelines
b. Require a ‘Shared-Care Protocol' if it is not in place e.g. Methotrexate
c. Require the first prescription to come from Secondary Care (i.e. the medication is first prescribed and issued by the local hospital and consultant and then prescribing is taken over by the local General Practitioner).
We will not prescribe Warfarin unless your consultant has referred you to AND you are already under the care of an NHS anticoagulation ("Warfarin") clinic with ongoing monitoring of your blood tests.
The doctors retain the right to convert your prescription to an alternative generic preparation.