(Blood, Urine, X-rays, Cervical Smears etc,)
PATIENTS HAVE A RESPONSIBILITY TO CHECK THE OUTCOME OF ANY TESTS OR OTHER INVESTIGATIONS
Please remember that the receptionist is not medically qualified to read any kind of test result. They will only be able to inform you that the results are back. A doctor may leave a message with the receptionist concerning test results but the receptionist will only be able to give this information to you.
To maintain confidentiality we request that you do not ask members of you family or friends to ring for results on your behalf. The receptionists are not allowed to give out results to anyone other than the patient unless we have written permission.
(Urgent results requiring immediate treatment will normally be subject to contact from the surgery by telephone.)
Letters may communicate other routine results, which require a follow-up. Patients should not be alarmed by this approach and, wherever possible, an appointment should be made with the GP arranging the test so that there is continuity of treatment/care.