The practice opening hours are:
|Monday to Friday
||8.00am to 6.30pm
||8.30am to 12 noon
Please note that Saturday morning surgeries are restricted to pre-booked GP and pre-booked practice nurse appointments.
GP Extended Access HUB
As of 1st April 2018 the Brentwood Extended Access HUB is open, this will operate from the Brambles Surgery on the old Highwood Hospital Site in Geary Drive.
Please contact Mount Avenue surgery to book a routine appointment with a doctor or nurse in the HUB, which will be open as follows:
Monday to Friday 6.30pm to 8.30pm
Saturday 9am to 3pm
Sunday 10am to 2pm
For more information, location, contact details, etc download our ACE Patient Leaflet.
ACE Ltd Patient leaflet
The GP Extended Access Service is provided by Accountable Care Enterprise Ltd (ACE) which is wholly owned by the GP practices in Brentwood, working together on behalf of practices, patients and staff to deliver safe, effective and responsive healthcare services.
If you have been seen by the Extended Access Service at Brambles Surgery at an evening or weekend appointment and wish to raise a complaint or concern, please contact their General Manager:
Email Peter Hadfield at firstname.lastname@example.org
By post: The Brambles Surgery, Geary Dr, Brentwood, CM15 9DY
ACE Ltd Complaints Leaflet 2020
Emergency 'Out of Hours' Services
This is provided for our patients via the NHS 111 out-of-hours service and is commissioned by NHS England.
It covers the hours when the surgery is closed, i.e. from 6.30pm each evening until 8.00am on weekdays, all bank holidays and weekends (and during all extended hours including Saturday mornings).
Patients should initially telephone 111 to access this service. The professionals at NHS 111 will be able to discuss your medical needs and direct you to the most appropriate provider. Such advice will include all local options including telephone advice, GP visits etc.
Alternatively, if you telephone the surgery you will be given this option and also transferred to this service with just one call although you will be charged at your usual rate for calls handled in this way.