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Emergency Out of Hours Services
Call 111 - When it is less urgent than 999

Surgery Times

The practice opening hours are:

Monday to Friday 8.00am to 6.30pm
Saturday 8.30am to 12 noon

For the purposes of Staff training this surgery, along with others in the Billericay, Basildon & Wickford area, will be closed after 13.00pm first Tuesday in a month.

Extended Hours

Please note that Saturday morning surgeries are restricted to pre-booked GP and pre-booked practice nurse appointments.

GP Extended Access HUB

As of 1st April 2018 the Brentwood Extended Access HUB is open, this will operate from the Brambles Surgery on the old Highwood Hospital Site in Geary Drive.

Please contact Mount Avenue surgery to book a routine appointment with a doctor or nurse in the HUB, which will be open as follows:

Monday to Friday 6.30pm to 8.30pm

Saturday 9am to 3pm

Sunday 10am to 2pm

For more information, location, contact details, etc download our ACE Patient Leaflet.

ACE Ltd Patient leaflet

The GP Extended Access Service is provided by Accountable Care Enterprise Ltd (ACE) which is wholly owned by the GP practices in Brentwood, working together on behalf of practices, patients and staff to deliver safe, effective and responsive healthcare services.

If you have been seen by the Extended Access Service at Brambles Surgery at an evening or weekend appointment and wish to raise a complaint or concern, please contact their General Manager:

Email General Manager at

By post: General Manager, ACE Ltd, C/O Deal Tree Health Centre, Blackmore Road, Doddinghurst, Brentwood, CM15 0HU.

ACE Ltd Complaints Leaflet 2021

Emergency 'Out of Hours' Services

This is provided for our patients via the NHS 111 out-of-hours service and is commissioned by NHS England.

It covers the hours when the surgery is closed, i.e. from 6.30pm each evening until 8.00am on weekdays, all bank holidays and weekends (and during all extended hours including Saturday mornings).

Patients should telephone 111 to access this service. The professionals at NHS 111 will be able to discuss your medical needs and direct you to the most appropriate provider. Such advice will include all local options including telephone advice, GP visits etc.

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